Delivery & returns

Posted from Gloucestershire.

Where we post

Orders are packed by hand and sent to UK addresses. International posting is not offered yet.

A UK shipping address is collected at checkout.

Delivery cost

The delivery charge is shown at checkout.

When it ships

Aim: dispatch within a few working days of payment.

You will get an email from Stripe when you pay. We'll email you when it's on its way.

Sending it back

If a pouch arrives damaged, or it isn't what you ordered, email and we'll put it right. Unopened pouches can be returned under the Consumer Contracts Regulations — see Terms of sale. Opened tea is food; we can't take it back unless it's faulty.