Delivery & returns
Posted from Gloucestershire.
Where we post
Orders are packed by hand and sent to UK addresses. International posting is not offered yet.
A UK shipping address is collected at checkout.
Delivery cost
The delivery charge is shown at checkout.
When it ships
Aim: dispatch within a few working days of payment.
You will get an email from Stripe when you pay. We'll email you when it's on its way.
Sending it back
If a pouch arrives damaged, or it isn't what you ordered, email and we'll put it right. Unopened pouches can be returned under the Consumer Contracts Regulations — see Terms of sale. Opened tea is food; we can't take it back unless it's faulty.